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Fundamentos de ITIL - V3 - , Arjen Jong
The Van Haren Publishing�??�?�Bestselling Handbook on ITIL�??�?�! The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means t... |
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| Fundamentos de ITIL - V3 - , Arjen Jong |
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